Delivery and returns

Shipping fees and delivery

We ship the ordered products with GLS within Austria as well as to Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. For the delivery by standard shipping the respective shipping fees apply.

Orders and subscriptions

The customer can submit the products displayed in our web shop without obligation by clicking a button in the shopping cart. The products can be removed by the customer at any time from the shopping cart. The order process can be canceled at any time by closing the browser window. Also, previously signed up subscriptions can be cancelled at any time by accessing the account page.

Prices and payment

The prices indicated on the product pages are final prices and include the statutory sales tax and all other price components. The payment of the purchase price is payable immediately upon conclusion of the contract. Payments can be made at the option of the customer via credit card (VISA or MasterCard) or PayPal. The customer agrees that invoices can be transmitted electronically by aer. The delivered goods remain the property of aer until full payment of the goods has been collected.


The terms outlined under our terms and conditions are applied.

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